The Position:
We are looking for a RIBO licensed individual to join our growing, dynamic and winning team. The successful candidate will assist our team of brokers with customer service tasks and have the opportunity to grow into a commercial insurance role and earn a competitive salary.

Responsibilities:

Create Insurance slips, certificates of insurance, binders, and other client related paperwork.
Ensure that brokers are using the proper marketing tools and processes.
Assist clients in making new credit insurance limit requests and renewing temporary limits.
Assisting producers and account managers with the management of policy renewals.
Any other customer service-related tasks as may be requested from time to time.
Client facing communications, including but not limited to obtaining risk information for renewals or new business, assessing insurance requirements, delivering endorsement documentation and certificates.
Processing endorsements and payments in insurance company portals
Completing all applicable documentation with accuracy
Working well with other team members

Qualifications:
Must possess a RIBO insurance license
2-3 years of experience in customer service, preferably in the insurance industry
2 years of business management experience
Motivated self-starter who is results driven and has a positive attitude
Highly organized and detail oriented
Excellent verbal and written communication skills
Experience with MS Office products such as Word, Excel and Outlook
Experience with EPIC or premium financing portals is considered an asset.

Compensation:
$30.00 CAD per hour or more depending on experience; 35+ hours per week
Two weeks of paid vacation
Company paid lunches when working in the office

Other Conditions:
In office, permanent position
Main language of work: English
35 – 45 hours per week between 9:00 am and 5:00 pm
Must be a permanent Canadian resident or citizen

Location of Work:
1128 Clapp Rd. Manotick, ON, K4M 1A4